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Regular operations will resume on Tuesday, May 27.

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Advanced Frontline Leadership

Microcredential

Register Today

Real leadership isn’t about a job title—it’s about trust, empathy, and knowing how to lead people through real-world challenges. That’s exactly what you gain in this next-level course.

Advanced Frontline Leadership is designed for supervisors and managers who’ve completed the Frontline Leadership course and are ready for more. Over five sessions, you sharpen your skills and build the confidence to lead teams with clarity, compassion, and adaptability.

What You Learn in Frontline Leadership

Level up from basic supervision to strategic leadership. Learn how to build and rebuild trust, lead with empathy, motivate employees at every career stage, stay resilient through change, and tackle complex problems with confidence. These aren’t just ideas—they’re practical tools you’ll use right away.

Training Modules

Learn how to create trust from the start—or repair it if it’s been broken.
You’ll be able to:

  • Build trust with your team
  • Rebuild trust after it’s lost
  • Navigate trust issues inherited from previous managers

Lead with grit when change won’t let up.
Learn to:

  • Stay steady through constant change
  • Build resilience in yourself and your team
  • Recognize when and how to push through

What motivates a 25-year-old isn’t what motivates someone nearing retirement.
Learn to:

  • Tap into intrinsic and extrinsic motivators
  • Tailor your leadership to career stages
  • Use autonomy, competence, and connection to inspire your team

 

Be the kind of leader people want to work with.
Learn to:

  • Apply emotional intelligence in tough moments
  • Balance empathy with accountability
  • Lead with humility—and results

 

Some problems don’t have a clear fix. You’ll learn to lead anyway.
Learn to:

  • Define messy, ambiguous challenges
  • Gather input and generate options
  • Confidently lead decision-making when answers aren’t obvious

"If you are experiencing new challenges and wanting to stretch to the next level, you will get a lot out of this course."
Heather Honig Schwenneker, Leadership Development Consultant
 

Ready to Launch?

Start here. Earn a certificate. Build new skills in a short-term program. Step into the field and enjoy the edge you now have in the job market. From baking to digital analytics, we give you a launching pad.

Where do you want to go?

Contact Business Solutions

For more information contact your Business Solutions Consultant

Office hours - Monday - Friday, 8 a.m. - 4:30 p.m.

Blake Rollinger

Blake Rollinger, Business Solutions Consultant

brollinger@eicc.edu
563-441-4368



LaKeisha Brown

LaKeisha Brown, Business Solutions Consultant

llbrown@eicc.edu
563-441-4383



Katie Watson

Katie Watson, Business Solutions Consultant

klwatson@eicc.edu
563-288-6012



Leallen Ehlers

Leallen Ehlers, Advanced Manufacturing Development & Training Specialist

lgehlers@eicc.edu
563-244-7141



Kendra Schaapveld

Kendra Schaapveld, Director of Workforce Development

kmschaapveld@eicc.edu
563-441-4186

Advanced Frontline Leadership: Locations

Clinton Community College

1000 Lincoln Blvd.
Clinton, IA 52732
Map and Directions

Muscatine Community College

152 Colorado St.
Muscatine, IA 52761
Map and Directions

Scott Community College

500 Belmont Rd.
Bettendorf, IA 52722
Map and Directions