Everything Canvas

Canvas is a learning management system (LMS). An easier way to put it...it’s a virtual campus. It has classrooms where you take your classes, discussion boards where content and ideas are posted, and a chat where you can send and receive messages. The only thing missing is a cafeteria.

How to access Canvas and your classes

  • Log on to EICConnect, detailed login Instructions are available here.

  • After logging into EICConnect, click on the “My Classes” link on the left hand side the page.

  • This will take you to your Canvas Dashboard, where you will find tiles that allow you to enter your classes.

  • You won't see your class on Canvas until the day it starts.

  • Until the start of the term, if your class tiles are not on your dashboard, use the "Courses" tab in the global navigation bar. In this menu, select "All Courses". This will show you a list of all courses you are enrolled in.

Your course content, including syllabus, assignments, grades, and more, are available and easy to navigate using the Canvas Mobile App.

  1. Visit your app store and search for “Canvas Student” and download.
  2. Once downloaded, type in Eastern Iowa or EICC in “Find My School”
  3. Type in your EICConnect login credentials.
  4. Explore your new Canvas Student app and set up your notifications.

Tips to be successful

Each classroom will be a bit different based on your instructor. Here are a few tips:

  • Read your course syllabus carefully.
  • Check your EICC email and Canvas inbox regularly as this is the primary way those at the college (including instructors) will contact you.
  • Communicate with your instructor to clarify expectations and requirements.
  • Plan ahead! If you know you have an event (vacation, etc.) coming up, discuss this early on with your instructor.
  • Review the Course Calendar to be aware of deadlines and due dates.
  • Set up reminders on your computer or smartphone to keep yourself on track.
  • Keep in mind that for every credit hour you are enrolled in, plan on spending two additional hours per week working on assignments and/or studying.
  • Work closely with your advisor if you have any concerns.
  • Consider tutoring options early.
  • Proactive communication is key to your success!
  • Participate throughout the learning week and stay involved!

Need Help or Have Questions?

Canvas has 24/7 help you can easily access. In the Global Navigation Bar (located along the left of your screen inside Canvas) the Question Mark icon leads to the Help tab. Here you'll find many options for help including live chatting with a Canvas support person, an 800 number to call the Canvas hotline, a way to search the Canvas Guides, and even a link to ask your instructor a question.

If you experience any issues with EICConnect or your Live Email Account please contact:

Eastern Iowa Community College District Office

Helpdesk

Monday – Thursday, 7:30 a.m. – 5:30 p.m.
Friday, 7:30 a.m. – 4:30 p.m.
By phone 563-336-3456 or email helpdesk@eicc.edu

Available on weekends by email, helpdesk@eicc.edu.



For all other questions, please contact your advisor, or use the EICC Student Resource Center.

For the best start to your semester, we suggest logging in and accessing Canvas before your classes start. If there are any problems or issues, we can get them resolved before your semester begins. One thing to note: courses will become available for viewing on the start date of the course. So, if you don't see them right away there's no need to worry.