Resources and Assistance for TRIO Students

The TRIO office is open for student services from 7:30 a.m. – 4:30 p.m. 

Contact information is below. Also, the links in the blue navigation box provide tips on locating additional information on EICConnect.


We encourage you to contact your TRIO advisor directly through email or phone. TRIO advisors will be conducting advising appointments via phone or Zoom. We will be working to respond to emails and voicemails as quickly as possible. 

TRIO Staff Contact Information

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Financial Aid

You can continue to review your financial aid information including financial aid awards and refund information within EICConnect Go to Self Service - Financial Aid. The college will continue to process financial aid refunds and issue checks. 

We encourage you to start planning for next academic year by completing your FAFSA now. Information on FAFSA can be found here.

Financial aid staff will be working to answer your questions. You can reach your financial aid team by the following:

SCC -  - 563-441-4040

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Business Office

If you are anticipating a refund check, please ensure your refund preferences are set up with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. You can find information on those steps here

You can access and pay your student bill via EICConnect  Go to ebridge – Students - Financial Aid – Financial Aid - Self Service.  

Information on payment plan can be found here.

For assistance from the business office:

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Registration and Records

Request an Official Transcript here.  

If you are sending a transcript from another college or university and need it evaluated, please complete the transcript request form:

If you need to make adjustments to your spring or summer schedule, please contact your advisor to assist you in conducting those steps. 

We encourage you to email records and registration at this email address:

SCC -  or 563-441-4000

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Disability Services

Your disabilities services staff are available to assist you during this transition. Contact for the disabilities staff are below:

Information on disabilities services can be found here

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Information on accessing digital content and library resources can be found here.

SCC Library- scclibrary@eicc.edu563-441-4150

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  1. Smarthinking Online Tutoring
    Online tutoring is also available to all EICC students through Smarthinking. Each student has a total of 15 hours of tutoring services for the academic year (August through July), regardless of how many courses the student is taking.

    Students access this service by clicking on the Online Tutoring link under Course Home within their courses. An additional username or password is not needed to access Smarthinking.

    For more details about Smarthinking as well as other resources located within a course, visit the Student Resource page.

  2. TRIO Tutoring
    Request Tutoring Services Online OR call 563-441-4074 to schedule an appointment.

    Student guidelines for TRIO tutoring:
    1. Be on time for scheduled appointments
    2. Notify tutor at least 8 hours in advance if unable to keep an appointment
    3. Attempt homework prior to meeting with tutor
    4. Bring all necessary materials, including questions, to appointments
    5. Attend class regularly
    6. Keep tutor informed of your progress in the class

      Tutoring Schedule by Subject: TBA
  3. SCC Academic Support Center
    The Scott Community College Academic Support Center will be offering assistance to students during this time. The college is offering tutoring online via Zoom and writing consultations via email. 

    Zoom tutoring - By emailing the Student Success Center, students may request a 45-minute Zoom meeting for live remote tutoring. The tutor will set up the Zoom meeting and send the access number to the student. 

Writing Center  
Students can email the Writing Center to request a tutor read their paper and make comments using the comments feature in Microsoft Word. The tutor will respond within 48 hours of receiving the paper (not including weekends). Students must attach a copy of the assignment along with their paper.

Monday - Thursday  9 a.m. - 2 p.m.
Friday 9 a.m. - 1 p.m.

Math Center

When requesting a tutor for ZOOM session please include your name, subject and instructor and day/time to be tutored. You will be emailed to confirm your request.  Please see below for the available appointment schedule.  All ZOOM tutoring appointments are 45 minutes long.

General Tutoring 

When requesting a tutor for ZOOM session please include your name, subject and instructor and day/time to be tutored.  You will be emailed to confirm your request.  Please see below for the available appointment schedule.  All ZOOM tutoring appointments are 45 minutes long.

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Counseling Services

The colleges counseling services continue to be available via phone or web conferencing appointment.

Genesis Counseling Services

Phone counseling services are also available through our partnership with Genesis Health system.

To request an appointment please contact Kelley Doty at: 563-336-3322 or   

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Career Services

You can find a variety of career services information here.

You can also connect with the career services staff via email.

SCC - Wayne Cole 

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To ensure you can obtain the academic resources you need, you can order them online and the bookstore will ship them to you, at no charge.

To place your order, please go to 

The Barnes and Nobles College Bookstores are open.  Visit the bookstore page for hours of operation. 

  • Scott Community College Belmont Campus Bookstore – 563-441-4111
  • Scott Community College Urban Campus Bookstore – 563-336-5280

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Iowa Concern

With a toll-free phone number, live chat capabilities, and a website, Iowa Concern services are available 24 hours a day, seven days per week at no charge. Iowa Concern provides access to stress counselors and an attorney for legal education, as well as information and referral services for a wide variety of topics.

To reach Iowa Concern call 1-800-447-1985.

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Community Action of Eastern Iowa

  • Community Action of Eastern Iowa assists in a variety of ways for individuals and their families that are in need.
  • There is no cost for any of Community Action's services.

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Inclusive Resources for Students

Could you use support and inclusive resources as you plan or complete your education? The following websites provide information for students who are traditionally under-represented in higher education.


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