Student Services

Our campuses are open for Student Service from 8:30 a.m. – 4:30 p.m.  We encourage you to call and make an appointment prior to coming to campus for the following services: Admissions, Advising, Financial Aid, Testing Center, and Computer Lab.

Contact information is below. Also, the links in the blue side navigation box provide tips on locating additional information on EICConnect.


You can find information on resources available in our community here.



Our admissions team continues to be available to answer your questions, assist you in planning for next steps and discuss program options.  The admissions staff can set up a phone or Zoom appointment with you to help you stay on track to start this summer or fall or to simply explore your options. 

Clinton Community College – Heather Evans, 563-244-7007

Muscatine Community College – Tishly Herrington,, 563-336-3311 

Scott Community College – Main Campus – Kelsey King, 563-441-4007

Urban Campus and Blong Technology Center- Amy Herrig, 563-336-5258

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Advising appointments are available on-campus and via Zoom. Find your advisor’s name in the list below and click for their email, phone number and appointment scheduling. Don't know who your advisor is, current students can find their advisor information in EICConnect - Self Service - Student Planning Module - Plan & Schedule - Advising tab.

If you are unable to reach your advisor directly, or are a new student looking for an advisor, please contact:


Advisor Contact Information

Clinton Community College

  • Jennifer Austin
    Liberal Arts, Transfer Majors

  • Mat Endress
    Accounting Management, Administrative Office Professional, Business Professional, Graphic Arts, Liberal Arts, Transfer Majors

  • Adrienne Gibbs
    College and Career Planning for Maquoketa High School and Bellevue High School

  • Charlott Glowacki
    Liberal Arts, Transfer Majors

  • Holly Hansen
    High School Concurrent: Cal-Wheat & DeWitt Central

  • Charlene Nicoletto
    Allied Health, Medical Assisting, I.T., Engineering Technology

  • Joe Shovlain
    High School Concurrent, Career Academies

Muscatine Community College

Scott Community College

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To ensure you can obtain the academic resources you need, you can order them online and the bookstore will ship them to you, at no charge.

The Barnes and Nobles College Bookstores are open. Visit the bookstore page for hours of operation. 

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Business Office

If you are anticipating a refund check, please ensure your refund preferences are set up with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. You can find information on those steps here

You can access and pay your student bill via EICConnect - Go to Self Service – Financial Information – eBill-Student Finance – Make a Payment  

Information on payment plan can be found here.

For assistance from the business office:


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Career Services

You can find a variety of career services information here

You can also connect with the career services staff via email.


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Take a Free Mental Health Test

Online screening is one of the quickest and easiest ways to determine whether you are experiencing symptoms of a mental health condition. Take the free online screening here.

SAP (Student Assistance Program)

EICC’s Student Assistance Program providers offer counseling services to help you make healthy changes in your life and learn coping methods to overcome any challenges life throws your way.

SAP is a student sponsored program utilizing counselors who specialize in the assessment of personal problems that is designed to assist in managing individual, family or school-based stress, ideally before a crisis develops.

SAP provides free, confidential access to short-term mental health services and referrals for ongoing care.

The counseling process begins with your phone call. Our receiving staff will help you schedule an appointment at the campus location of your choice. Telehealth and phone appointments are also available. The entire process (scheduling, appointments, and the resolution of your problem) will remain confidential.

Your student advisor may encourage the use of SAP if personal or school-based problems begin to affect your school-based performance. In all cases SAP counselors remain subject to federal confidentiality laws.

For customer service assistance call Stephanie Burrough 563-742-2455 or email 

To schedule an appointment, call 309-779-2273 or toll-free 800-383-7900.

Hours and Locations

  • Scott Community College. Room 2406
    Mondays and Thursdays from 8:30 a.m. – 5 p.m.

  • Muscatine Community College, Student Center
    Tuesdays from 8:30 a.m. – 5 p.m.

  • Clinton Community College. Student Services
    Wednesdays from 8:30 a.m. – 5 p.m.

TalkCampus Peer Support App

TalkCampus is a network exclusively for students to share the ups and downs of life. Use your student email address to sign-up and connect with other students worldwide. TalkCampus is a safe place where you can talk anonymously about anything without judgements. Give and get support in real time, through posting, reading and commenting.

Download step by step guide on how to download and use this free TalkCampus App (PDF)

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Disability Services

Your disabilities services staff are available to assist you during this transition.  Contacts for the disabilities staff are below:

Information on disabilities services can be found here

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Financial Aid

You can continue to review your financial aid information including financial aid awards and refund information within EICConnect Go to EICConnect - Self Service - Financial Aid. 

We encourage you to start planning for next academic year by completing your FAFSA now. Information on FAFSA can be found here.

Financial aid staff will be working to answer your questions. You can reach your financial aid team using these email addresses:


We will also be responding to phone calls to our financial aid lines at:


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Library Services include help finding information for papers and presentations, computers with Microsoft Office, printing, and print/electronic books, magazines, and videos.

Information on accessing digital content and library resources can be found here.


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Registration and Records

Request an Official Transcript here

If you are sending a transcript from another college or university and need it evaluated, please complete the transcript request form:

You can also view and print an unofficial transcript by accessing EICConnect – EICConnect – Self Service – Academics – Unofficial Transcript.

We encourage you to email records and registration at these email addresses:


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Online tutoring is also available to all EICC students through Smarthinking. 
Each student has a total of 15 hours of tutoring services for the academic year (August through July), regardless of how many courses the student is taking.

Students access this service by clicking on the Online Tutoring link under Course Home within their courses. An additional username or password is not needed to access Smarthinking.

For more details about Smarthinking as well as other resources located within a course, visit the Student Resource page.

On Campus Tutoring Options 


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