Student Resources and Assistance

Our campuses are open for Student Service from 8:30 – 4:00.  We encourage you to call and make an appointment prior to coming to campus for the following services: Admissions, Advising, Financial Aid, Testing Center, and Computer Lab.

Contact information is below. Also, the links in the blue side navigation box provide tips on locating additional information on EICConnect.


We encourage you to contact your advisor directly through email.  Advisors will be conducting advising appointments via phone or Zoom.  You can get help finding your advisor’s contact information here.

In addition to email, you can leave your advisor a voicemail message. They will be working to respond to voicemails as quickly as possible.

If you are unable to reach your advisor directly, please contact:


Advisor Contact Information

Clinton Community College

Muscatine Community College

Scott Community College

Return to top



TRIO is a specialized advising program for students who are either first generation college students, have limited financial resources or have a disability. TRIO provides tutoring services, transfer planning, academic advisement, cultural trips as well as a computer lab with free printing are some of the many services that TRIO offers to its participants. To apply to the TRIO program please complete the online TRIO Application.


Return to top


Financial Aid

You can continue to review your financial aid information including financial aid awards and refund information within EICConnect Go to ebridge – Students - Financial Aid – Financial Aid - Self Service. The college will continue to process financial aid refunds and issue checks. 

We encourage you to start planning for next academic year by completing your FAFSA now. Information on FAFSA can be found here.

Financial aid staff will be working to answer your questions. You can reach your financial aid team using these email addresses:


We will also be responding to phone calls to our financial aid lines at:


Return to top


Business Office

If you are anticipating a refund check, please ensure your refund preferences are set up with Bank Mobile You can find information on those steps here

You can access and pay your student bill via EICConnect  Go to ebridge – Students - Financial Aid – Financial Aid - Self Service.  

Information on payment plan can be found here.

For assistance from the business office:


Return to top

Registration and Records

Request an Official Transcript here

If you are sending a transcript from another college or university and need it evaluated, please complete the transcript request form:

You can also view and print an unofficial transcript by accessing EICConnect – ebridge. Instructions on how to find unofficial transcripts here.

If you need to make adjustments to your spring or summer schedule, please contact your advisor to assist you in conducting those steps. 

We encourage you to email records and registration at these email address:


Return to top


Disability Services

Your disabilities services staff are available to assist you during this transition.  Contacts for the disabilities staff are below:

Information on disabilities services can be found here


Return to top



Due dates for all materials currently checked out and those checked out in the immediate future will be extended until May 18, 2020. Fines will be waived as well.

Information on accessing digital content and library resources can be found here.


Return to top



Online tutoring is also available to all EICC students through Smarthinking. 
Each student has a total of 15 hours of tutoring services for the academic year (August through July), regardless of how many courses the student is taking.

Students access this service by clicking on the Online Tutoring link under Course Home within their courses. An additional username or password is not needed to access Smarthinking.

For more details about Smarthinking as well as other resources located within a course, visit the Student Resource page.

Additional Tutoring Options 

The colleges are offering tutoring online via Zoom and writing consultations via email. 

Zoom tutoring - By emailing the Student Success Center, students may request a 45-minute Zoom meeting for live remote tutoring. The tutor will set up the Zoom meeting and send the access number to the student.

Writing Consultations - Students can email the Success Center to request a tutor read their paper and make comments using the comments feature in Microsoft Word. The tutor will respond within 48 hours of receiving the paper (not including weekends). Students must forward the assignment sheet along with their paper.

CCC - find all the CCC Tutoring emails and hours here


SCC - find all SCC Academic Support Center emails and hours here


Return to top


Counseling Services

The colleges counseling services continue to be available via phone or web conferencing appointment.

  • CCC - Contact Megan Avise-Rouse at 563-243-5633 ext 349 or at When calling to schedule, please communicate you are a student at CCC.

  • MCC -  Call 563-288-6001 to schedule an appointment. When calling the office to schedule, please communicate you are a student at MCC.

  • SCC - Appointments available Tuesday and Thursday 11 a.m. - 1 p.m. Contact Jamie Haney at or 563-468-2177.


Genesis Counseling Services

Phone counseling services are also available through our partnership with Genesis Health System Employee Assistance Program. The service is free to EICC students. To request an appointment please contact: 


When calling to schedule with our partners listed above, please communicate you are a student at EICC.

Virtual Support Groups

The college will be hosting weekly group counseling sessions via Facebook Live.

Thursdays at 2 p.m.

  • June 4
  • June 11
  • June 18
  • June 25


Return to top


Career Services

You can find a variety of career services information here

You can also connect with the career services staff via email.


Return to top

Iowa Concern 

With a toll-free phone number, live chat capabilities and a website, Iowa Concern services are available 24 hours a day, seven days per week at no charge. Iowa Concern provides access to stress counselors and an attorney for legal education, as well as information and referral services for a wide variety of topics. To reach Iowa Concern call 1-800-447-1985.

Return to top


Graduation and Commencement

We recognize the hard work and determination you have made to achieve your degree.  We look forward to celebrating commencement every year with our students. It is with much sadness the graduation ceremonies scheduled for May 14 (MCC), May 18 (CCC) and May 19 (SCC) have been cancelled. We are working on alternative plans to celebrate our graduates, but be assured earned academic awards will be granted in a timely manner.

Return to top



Our admissions team continues to be available to answer your questions, assist you in planning for next steps and discuss program options.  The admissions staff can set up a phone or Zoom appointment with you to help you stay on track to start this summer or fall or to simply explore your options. 

Clinton Community College – Heather Evans, 563-244-7007

Muscatine Community College – Tishly Herrington, 563-288-6007

Scott Community College – Main Campus – Kelsey King, 563-441-4007

Urban Campus and Blong Technology Center- Amy Herrig, 563-336-5258

Return to top




To ensure you can obtain the academic resources you need, you can order them online and the bookstore will ship them to you, at no charge.

To place your order, please go to

The Barnes and Nobles College Bookstores are open.  Visit the bookstore page for hours of operation. 

Return to top

Online Resource Fairs

Clinton, Scott and Muscatine Community Colleges recently hosted Online Resource Fairs for students. Recordings of the fair and resource contact information will be located here as we get recordings


Return to top