Accessing and Taking Online Classes
- Log on to EICConnect , detailed Login Instructions are available here.
- After logging into EICConnect , click on the “My Classes- Classroom and Online (Fall 2017)” link on the left hand
side the page. This will take you to your Canvas Dashboard, where you will find tiles
that allow you to enter your classes. Until the start of the term, if your class tiles
are not on your dashboard, use the "Courses" tab in the global navigation bar. In
this menu, select "All Courses". This will show you a list of all courses you are
enrolled in. Everything Canvas
- Your @live.eicc.edu e-mail account is considered your primary e-mail address for EICC
communication and contact.
** All correspondence from EICC and ICCOC will be sent to this e-mail address. **
CHECK YOUR E-MAIL OFTEN AND READ IT CAREFULLY!!
Need Help or Have Questions?
If you experience any issues with EICConnect or your Live Email Account please contact the EICC Help Desk 563-336-3456 or via email at firstname.lastname@example.org. They are available via phone Monday – Thursday, 7 a.m. – 6 p.m. and Friday, 7 a.m. – 4:30 p.m. On the weekends they are available via email.
All other questions, please contact your advisor.
Online Student Support
We have an Online Student Support Specialist to help you succeed while you take online classes with us. Claire is available:
- Sunday - Thursday
- 1 - 9 p.m.
- Schedule an appointment with Claire
Contact Claire Brakel Packer at email@example.com or 563-336-3434.
Each classroom will be a bit different based on your instructor. Here are a few tips to be successful:
- Read your course syllabus carefully.
- Check your EICC email regularly as this is the primary way those at the college (including instructors) will contact you.
- Communicate with your instructor to clarify expectations and requirements.
- Plan ahead! If you know you have an event (vacation, etc.) coming up, discuss this early on with your instructor.
- Review the Course Calendar to be aware of deadlines and due dates.
- Set up reminders on your computer or smart phone to keep yourself on track.
- Keep in mind that for every credit hour you are enrolled in, plan on spending two additional hours per week working on assignments and/or studying.
- Work closely with your advisor if you have any concerns.
- Consider tutoring options early.
- Participate throughout the learning week and stay involved!
Questions? Call toll-free 1-888-336-3907, email firstname.lastname@example.org or contact the college nearest you and ask to speak to an advisor.
- Clinton Community College, 563-244-7000
- Muscatine Community College, 563-288-6000
- Scott Community College, 563-441-4000
It is the policy of Eastern Iowa Community College District not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status, as required by the Iowa Code §§216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.). If you have questions or complaints related to compliance with this policy, please contact Debora J. Sullivan, Equal Employment Opportunity Officer/Equity Coordinator, Eastern Iowa Community College District, 101 West Third Street, Davenport, Iowa 52801, 563-336-3487, email@example.com or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 West Madison Street, Suite 1475, Chicago, Illinois 60661-7204, phone number 312-730-1560, fax 312-730-1576, OCR.Chicago@ed.gov.