Accessing and Taking Online Classes

Accessing Classes

  • Log on to EICConnect new window, detailed Login Instructions are available here.

  • After logging into EICConnect new window, click on the “My Classes- Classroom and Online (Fall 2017)” link on the left hand side the page. This will take you to your Canvas Dashboard, where you will find tiles that allow you to enter your classes. Until the start of the term, if your class tiles are not on your dashboard, use the "Courses" tab in the global navigation bar. In this menu, select "All Courses". This will show you a list of all courses you are enrolled in. Everything Canvas

  • Your e-mail account is considered your primary e-mail address for EICC communication and contact.
    ** All correspondence from EICC and ICCOC will be sent to this e-mail address. **

Need Help or Have Questions?

If you experience any issues with EICConnect new window or your Live Email Account please contact the EICC Help Desk 563-336-3456 or via email at They are available via phone Monday – Thursday, 7 a.m. – 6 p.m. and Friday, 7 a.m. – 4:30 p.m. On the weekends they are available via email.

All other questions, please contact your advisor.

Online Student Support

Claire Brakel Packer

We have an Online Student Support Specialist to help you succeed while you take online classes with us. Claire is available:

Contact Claire Brakel Packer at or 563-336-3434.

Classroom Expectations

Each classroom will be a bit different based on your instructor. Here are a few tips to be successful:

  • Read your course syllabus carefully.
  • Check your EICC email regularly as this is the primary way those at the college (including instructors) will contact you.
  • Communicate with your instructor to clarify expectations and requirements.
  • Plan ahead! If you know you have an event (vacation, etc.) coming up, discuss this early on with your instructor.
  • Review the Course Calendar to be aware of deadlines and due dates.
  • Set up reminders on your computer or smart phone to keep yourself on track.
  • Keep in mind that for every credit hour you are enrolled in, plan on spending two additional hours per week working on assignments and/or studying.
  • Work closely with your advisor if you have any concerns.
  • Consider tutoring options early.
  • Participate throughout the learning week and stay involved!