No Problem! Problem Solving in the Workplace

Have you ever addressed a workplace problem only to have it reappear later?  Frequently, people deal with symptoms rather than the underlying root cause of problems resulting in problems not being truly resolved. Nearly everyone in the workplace is expected to solve problems, so this class applies to almost everyone. After this session, you will be able to use a five-step problem-solving model that involves multiple tools that can be applied to actual workplace problems.