Customer Lab Workshop: Part 1
Do you know what the most pressing issue your top 10 customers face right now?
Do you have the data to back that up?
Have you taken an idea gathered from customer feedback and put it into production as a new revenue-generating product? Within the last five years?
If you answered “no” to any of the questions above, this workshop is for you. Many companies struggle to translate customer feedback into revenue-generating deliverables. This workshop, ideal for Marketing, Sales, and Customer Service leaders and teams, will:
- Clear away the clutter
- Hone in on questions and surveys that capture deeper feedback
- Identify undiscovered customer needs through an effective assessment process
- Begin the journey of translating those insights into revenue growth
- Help your key team members start talking and thinking differently about customers, innovation, and problem-solving