Important Technology Information and Updates
Latest Update from the Help Desk
Thursday, March 19
Logging into EICConnect
Due to a system upgrade, there is a new login page to EICConnect. This may cause
you difficulties in logging in.
If you have EICConnect saved in your favorites, you may need to clear your cache and re-enter eicc.edu/eicconnect in order to successfully log in. You can then save that into your browser’s favorites/bookmarks.
Please see instructions on clearing browser caches.
Questions can be forwarded to the Help Desk, helpdesk@eicc.edu or 563-336-3456
Home Computers & Anti-Virus Software
With so many employees remoting into the college, we encourage you to make sure the anti-virus software on your home computers is up to date. This will help in limiting the possibilities of viruses entering our college system from your personal computer.
Safety when using EICC resources online
With the introduction of Coronavirus and COVID-19, individuals have stepped up their
attempts at unethical hacking and other objectives they have to compromise your identity,
obtain passwords, learn about your financial information, etc. As increasing numbers
of our teams are working remotely, remember to practice Online Safety not only in
the workplace, but on the equipment you are using while remote to access your desktop
inside the EICC network on campus. Below are several tips to remember not only in
this time where the threats are higher while people are accessing new systems and
using different tools, but as a best practice in general.
- Ensure you have a strong password on your computer
- Never allow someone to have remote access to your machine that you don’t know
- Don’t trust unsolicited email
- Treat email attachments with caution
- Don’t click links in email messages
- Install antivirus software and keep it up to date
- Install a personal firewall and keep it up to date
Other Resources
Questions? Call toll-free 1-888-336-3907, email eiccinfo@eicc.edu or contact the college nearest you and ask to speak to an advisor.
- Clinton Community College, 563-244-7000
- Muscatine Community College, 563-288-6000
- Scott Community College, 563-441-4000
It is the policy of Eastern Iowa Community College District not to discriminate in
its programs, activities, or employment on the basis of race, color, national origin,
sex, disability, age, sexual orientation, gender identity, creed, religion, and actual
or potential family, parental or marital status, as required by the Iowa Code §§216.6
and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and
2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational
Amendments, 20 U.S.C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C.
§ 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et
seq.). If you have questions or complaints related to compliance with this policy,
please contact Debora J. Sullivan, Equal Employment Opportunity Officer/Equity Coordinator,
Eastern Iowa Community College District, 101 West Third Street, Davenport, Iowa 52801,
563-336-3487, djsullivan@eicc.edu or the Director of the Office for Civil Rights,
U.S. Department of Education, Citigroup Center, 500 West Madison Street, Suite 1475,
Chicago, Illinois 60661-7204, phone number 312-730-1560, fax 312-730-1576, OCR.Chicago@ed.gov.