Student Services Specialist

Eastern Iowa Community Colleges' Continuing Education Department is seeking an full-time Student Services Specialist. This position will be located at the Blong Technology Center, Davenport.

Under the direction of the Workforce Training Manager, this position will be responsible for:

  • Provides support for continuing education students and apprentices engaged in both on-site and remote learning programs. Performs clerical functions and registration duties for courses.  Provides information to students, faculty, and staff on student services policies and procedures, maintains and updates computer records.  Conducts orientation sessions with new students.  Answers telephones, greets students, and assists individuals with questions. 

Qualifications will include:

  • Bachelor’s degree required.
  • Two years administrative assistant/customer service/student services experience with proven increasing levels of responsibility preferred.
  • Must have intermediate skill set using Microsoft Office Suite.
  • Must have excellent verbal and written communication skills.
  • Must be able to work independently.
  • Must possess and exhibit the ability to ensure confidentiality.
  • Must have the ability to work with a diverse student population, staff, and external constituents.


Review of applications will begin May 9, 2022 and continue until the position is filled. For consideration please complete online application and send resume and cover letter to e-mail EICC-HR@eicc.edu.

It is the policy of Eastern Iowa Community College District not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status, as required by the Iowa Code §§216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).

If you have questions or complaints related to compliance with this policy, please contact Debora J. Sullivan, Equal Employment Opportunity Officer/Equity Coordinator, Eastern Iowa Community College District, 101 West Third Street, Davenport, Iowa 52801, 563-336-3487, djsullivan@eicc.edu or the Director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730- 1576, TDD (800) 877-8339 Email: OCR.Chicago@ed.gov.