Network & Telecommunications Engineer

Eastern Iowa Community Colleges is seeking a full-time Network & Telecommunications Engineer

Position Title:

Network and Telecommunications Engineer

Salary Range:

$60,000 - $70,000

Reporting Relationship:

Chief Information Officer (CIO)

Position Summary:

Responsible for managing all technical aspects of the District’s network and telecommunications infrastructure. This includes determining specifications and establishing proper configuration of all network and telecommunications related hardware and software. Serves as the primary contact point with the preferred network service vendor and the preferred telephone service vendor. Will continually evaluate state of the market technology and District direction to ensure the District’s network and telecommunications technology resources are being implemented and utilized in the most efficient manner possible.  

Minimum Qalifications: 

Associate degree with major in computer science, network administration, or related IT field with two years of work experience designing and maintaining network and telecommunications hardware and software. Experience in a LAN/WAN/WLAN and cloud environment, performing activities such as diagnostics, maintenance and repair, and installation and secure configuration of networking equipment is required. Knowledge and experience with telephone systems required. Cisco CCNA certification required, with CCIE Enterprise Infrastructure and Wireless or CCNP Enterprise strongly preferred. Other networking, telecom, or security certifications are a plus Must possess strong troubleshooting skills, excellent interpersonal and communications skills and the ability to be highly effective in cross-functional teams. While this position typically works normal business hours, early mornings, nights or weekends may be required for resolution of issues or to perform system implementations and upgrades.

Typical Duties and Responsibilities:

Networking and Telecommunications

  • Coordinates and guides operations of wired and wireless networking and telecommunication services to achieve District goals.
  • Develop network/telecommunication systems and administrative procedures consistent with District goals and objectives.
  • Evaluates and tests new technology for possible integration into the District systems.
  • Serves as the point of contact with the preferred network and telecommunications support vendors. Will determine the technical standards and specifications and will supervise the preferred vendors to ensure these standards and specifications are being observed.
  • Sets security, power, and environment and room requirements for District network/telecommunications equipment rooms. Then ensures equipment rooms and UPS systems retain these standards.
  • Works closely with the IT leadership team to ensure consistency, performance, optimization, and proper configuration of all systems.
  • Provides District wide technical assistance to faculty, staff, and campus-based technology support specialists for projects involving computer networking and telecommunications.
  • Provides budget information for projected network and telecommunications equipment as requested.
  • Maintain documentation and records, including all system as built drawings, network diagrams and configurations, budget records, hardware and software inventory for network and telecommunications equipment.
  • Installs, maintains, and administers network monitoring and testing systems.
  • Installs, configures, maintains and administers the District’s firewalls, Internet SPAM filters, endpoint protection software, and remote access systems.
  • Monitors and tracks network traffic to provide information used to optimize District resources, bandwidth and network security.
  • Serves as a member of the college’s information security team, collaborating with team members to respond to security incidents and ensure systems configurations and controls align with college goals and best practices for information security.
  • Participates in regular vulnerability scanning, risk assessment, penetration testing, and remediation activities to strengthen the District systems’ resilience to cybersecurity attacks and other security incidents.

General

  • Maintains expertise in networking, telecommunications, information security, and related fields through ongoing study or professional development
  • Works closely with other IT team members and CIO to ensure coordination of tasks and activities and to make recommendations for changes.
  • Provides backup support to other IT functions, including troubleshooting of escalated tickets and resolution of identified problems
  • Cultivates relationships with internal and external customers and provides quality service that meets or exceeds expectations 
  • Is available for on call and off hours projects and tasks.
  • Performs other related duties as assigned by the Chief Information Officer.


For consideration please complete online application and send resume and cover letter to e-mail EICC-HR@eicc.edu.

It is the policy of Eastern Iowa Community College District not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status, as required by the Iowa Code §§216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).

If you have questions or complaints related to compliance with this policy, please contact EICC’s Equal Employment Opportunity Officer/Equity Coordinator, Eastern Iowa Community College District, 101 West Third Street, Davenport, Iowa 52801, 563-336-5222, equity@eicc.edu or the Director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730- 1576, TDD (800) 877-8339 Email: OCR.Chicago@ed.gov.