Director of Institutional Research and Strategic Analytics

Eastern Iowa Community Colleges is seeking a Director of Institutional Research and Strategic Analytics.

Position Title:

Eastern Iowa Community Colleges is seeking a Director of Institutional Research and Strategic Analytics.

Reporting Relationship:

Chief Communications Officer

Starting Salary:

$87,000 - $95,000/Year

Position Summary:

The Director of Institutional Research and Strategic Analytics (IRSA) leads the collection, analysis, interpretation, and reporting of data and statistics to support institutional planning, decision-making, academic program planning, assessment, and other measures of institutional effectiveness. The Director of IRSA supports the college’s strategic plan and facilitates the college’s efforts for ongoing analysis of practices and procedures. This position will ensure timely reporting of institutional data, benchmarks and other performance indicators necessary to meet reporting requirements by external and internal stakeholders. Working collaboratively across campus, the director will work to operationalize data driven decision-making.

Minimum Qualifications:


Master’s degree in Mathematics/Statistics, Business/Economics, Education/Social Sciences or a related discipline - Bachelor’s degree plus extensive experience may be considered.

  • A minimum of five years' experience in institutional research, outcomes assessment, educational research, applied statistics, social sciences, or a related field is required. Experience in data analysis in higher education preferred. 
  • Must show progressive leadership roles (required)
  • Experience in developing, publishing, and maintaining dashboards and analytics.
  • Experience with MS Power BI preferred. 
  • Must possess supervisory skills.

  • Knowledge of the concepts, development, management, and use of relational databases.
  • Proficient in statistics and quantitative data analysis including multivariate techniques, and predictive analytics.
  • Ability to translate quantitative data into usable information for planning, assessment, and other purposes.
  • Programming skills, using SQL or other database languages. Experience with Ellucian Colleague preferred.
  • Strong analytical, research, planning, organizational, problem-solving skills with ability to prioritize and complete multiple projects under stringent deadlines, and respond to changing priorities.
  • Ability to learn and apply office practices, procedures, policies, and regulations that are essential to the position.
  • Effectively using interpersonal and communication skills, both written and verbal.
  • Effectively using organizational and planning skills with attention to detail and follow-through.
  • Maintaining confidentiality of work related information and materials. Abide by FERPA standards.
  • Exercising critical judgement, leadership and creativity.
  • Strong analytical, research, planning, organizational, problem-solving skills with ability to prioritize and complete multiple projects under stringent deadlines, and respond to changing priorities.
  • Ability and willingness to work in a cross-cultural environment.

Typical Duties and Responsibilities:

Institutional Research
  • Oversite of the collection and organization of data for institutional research and reporting purposes.
  • Collaborate with the academic divisions, student services, and administration to develop a college vision of data supported/informed decision-making and special research projects.
  • Collaborate with others to prepare and submit required institutional reports for the college’s regulatory stakeholders, including state and federal agencies, accreditors, and others as needed
  • Analyze and interpret internal and external data to support decision making, particularly in the context of resource allocation;
  • Developing and publishing annual college data reports in easily accessible formats on the institution web site.
  • Develop, administer, analyze, and report on surveys that measure various aspects of the student experience and college performance, including engagement, assessment, performance, and satisfaction for students, employees and other stakeholders. 
  • Serve campus as a key, central resource for information and analysis in efforts to address institutional priorities, assessment of institutional performance, improve institutional outcomes, and promote strategic priorities.

Institutional Analytics
  • Nurture a data culture in the institution and develop systems that assist in the dissemination and engagement in the data and information. 
  • Develop benchmarks, databases, dashboards, and other tools to support research, planning, compliance, and decision-making processes.
  • Work collaboratively with Information Technology personnel on data integrity and access as well as reporting process development;
  • Utilizes a variety of visualization methods such as Excel or Power BI to present information to college personnel in order to facilitate institutional decision-making.
  • Develop, publish, and maintain dashboards and analytics.
  • Identify and translate data and information needs and requirements into customized reports, scorecards, dashboards and visualizations.
  • Present complex information in an understandable and compelling manner.
  • Develop and manage data standards and a formal set of procedures, using best practices and in alignment with state and federal standards, to ensure the validity and integrity of data collection, analysis, and reporting, including consistency across campus.

Supervision and Department Management
  • Align strategies, services, and projects to current department priorities.
  • Identify and enact practices that will help the team continue to grow in its vision, mission, and purpose of creating consistent and positive user experiences.
  • Determine sequence and scope of institutional research projects.
  • Administer and oversee the institutional research department budget.

Physical Requirements:

  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
  • Prolonged periods sitting at a desk and working on a computer.

Review of applications will begin Monday, May 1, 2023 and continue until the position is filled. For consideration please complete online application and send resume and cover letter to e-mail

It is the policy of Eastern Iowa Community College District not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status, as required by the Iowa Code §§216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).

If you have questions or complaints related to compliance with this policy, please contact EICC’s Equal Employment Opportunity Officer/Equity Coordinator, Eastern Iowa Community College District, 101 West Third Street, Davenport, Iowa 52801, 563-336-5222, or the Director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730- 1576, TDD (800) 877-8339 Email: