Workforce Innovation and Opportunity Act

The Workforce Innovation and Opportunity Act (WIOA) program for Region 9 is coordinated by Eastern Iowa Community Colleges.  Services are provided at the IowaWORKS office, 902 W. Kimberly Rd., Davenport IA, and at four county offices in Clinton, Jackson, Muscatine, and Scott Counties. The program’s focus is on skilled employment.  The WIOA program is one of many service providers in the IowaWORKS One Stop office who work collaboratively to help individuals become self-sufficient and reach employment goals.  

All job seekers who visit the IowaWORKS office can access a wide range of free services including:

  • Job search assistance
  • National Career Readiness assessment
  • Employment skills training and workshops
  • Computer Literacy training
  • Vocational testing
  • Referral to appropriate agencies
  • WIOA referral

WIOA can assist with training, however it is not a grant or financial aid, and it is not an entitlement program.  WIOA counselors assist individuals in attaining skills and training necessary in order for them to become employed.  In order to receive intensive training services through WIOA, you must be eligible for one of our programs, and you must be selected based on several criteria.  Training Programs must be on the Approved Provider list for the state of Iowa.


Business Services

In addition to providing services and funding to assist dislocated workers and disadvantaged youth and adults in pursuing training geared toward reaching skilled employment, WIOA works with businesses in our communities in order to ensure that training dollars are meeting employers’ ever-changing needs.  

  • Assistance with hiring processes
    • Screening
    • Interview assistance
  • Coordination with local media
  • Coordination of job fairs for new and expanding companies
  • Labor market information
  • Referral of skilled candidates
  • National Career Readiness Certification testing
  • Customized training for eligible individuals
  • Work Experience and Internship opportunities
  • Workshops and training for job seekers that aligns with local economic needs
  • Rapid Response meetings to help dislocated workers connect with resources

For more information, contact Paula Arends at 563-445-3200 ext. 43340 or e-mail


What Services are Available for Individuals Enrolled in WIOA?

WIOA offers a wide array of services.  Services marked (*) are available only to eligible participants who are eligible and selected for enrollment in intensive and training services.

  • Career Planning
  • Career Counseling
  • Job Search Assistance
  • Assessment of Skills and Interests
  • Labor Market Information
  • Job Search Workshops
  • Resource Room for Job Search
  • Short Term Training*
  • Assistance with Transportation, Child Care, and other Support Service Needs*
  • Case Management and On-going Support*
  • Work Experience*
  • On-the-Job Training*
  • Financial Assistance for Career Training Programs*


Adult Program

To be eligible for the Adult Program, you must be 18 years of age or older, be registered with the Selective Service (if applicable), be a citizen of the US, a lawfully admitted resident alien, a lawfully admitted refugee or parolee or an individual authorized by the Attorney General to work in the U.S., and you must be considered low income. If you are eligible for food stamps, you meet the financial requirement without additional documentation.


Dislocated Worker Program  

The Dislocated Worker Program serves individuals who are unemployed due to a business closing or lay-off. To be eligible for the Dislocated Worker Program, you must be registered with the Selective Service (if applicable),  be a citizen of the U.S., lawfully admitted resident alien, a lawfully admitted refugee or parolee or an individual authorized by the Attorney General to work in the U.S. In addition, you must have been terminated or laid off from employment AND eligible for, receiving, or exhausted unemployment benefits, AND unlikely to return to your previous industry or occupation.  


Youth Program

The WIOA Youth Program serves youth ages 14 to 21. To be eligible for this program, youth must be considered low income. Youth with disabilities are only required to report individual income rather than household income. They must also have additional barriers to employment success such as low basic skills, homelessness, high school drop-out, disability, teen parent, etc.  


For more information, visit one of our IowaWORKS offices:

Clinton County
Clinton Community College
1000 Lincoln Blvd.
Room 170  
Clinton IA 52732

Jackson County
Clinton Community College – Maquoketa Center
501 W. Washington
Maquoketa IA 52060

Muscatine County
Muscatine Community College
152 Colorado Street
Room 102 Student Center
Muscatine IA 52761

Scott County
Scott Community College
Career and Technical Education Building
500 Belmont Rd.
Bettendorf IA 52722


To Find Out More…

If it appears you are eligible for one of our programs, we will provide an application form to get you started. Once you completed the application, a counselor will contact you.  

Because WIOA is responsible for ensuring that our funds are working to improve our local workforce, we do require several steps to ensure that our program is a good fit for you. If you are enrolled, you will be assigned to a counselor who will work with you to help you achieve your employment goals. This will involve on-going contact until you complete training and achieve employment in your field.  

If you are not eligible for WIOA enrollment, give us a call or stop by to take advantage of many other free resources to assist you in pursuing your career.

For more information or to request an application, call 563-445-3200 ext. 43340.