Language of the Win-Win

Class: Language of the Win-Win
Date: August 1
Time: 8 a.m. - 4 p.m.
MLC Member Cost: $300
Public Cost: $600
Course#: 183016

Agreements and decisions are negotiations. In this program, you will learn the strategies, tactics and techniques that skilled negotiators use to reach mutually satisfying outcomes. Using in-class simulations, you will learn how to identify the needs and underlying interests of both parties and plan approaches for communicating their side with confidence. Skillful negotiation allows all parties to achieve their goals with productive positive interactions. Learning objectives include: Use a process for planning negotiations; describe the difference between positions, interests and assumptions and their impact on negotiating; identify the impact of listening and questioning skills and nonverbal communications on negotiating; apply and practice negotiation skills.