|Time:||8 a.m. - 4 p.m.|
|MLC Member Cost:||$300|
At the end of this course you will know the leading drivers causing generational shift, and how generational differences impact motivation, expectations, value differences, feedback, and communication. The changing face of a more diverse workforce has unique differences in expectations as well as vastly different approaches to communication via technology. Students will learn how to bridge the gap, how it affects the leadership, managing projects and forward movement. The effective use of different modes of communication will be discussed, along with impact on training and knowledge transfer.