EHS Course Descriptions
Listed here are some of the many available courses. For additional information about these courses or if you are interested in something not listed below, call 563-441-4081 or toll free 1-866-419-6761.
ACCIDENT INVESTIGATION (4 HOURS)
Proactive safety—the aggressive pursuit of zero accidents—relies not only on knowledge of safe work principles and practices, but also on a positive attitude toward safety among all employees and managers. Topics include hazard recognition and classification; ergonomic hazards; accident investigation; performing safety audits; personal responsibility for safe work practices; and developing a positive attitude toward safety, which results in a readiness to respond effectively when a dangerous situation arises. A Safety Audit checklist will be provided to participants.
AERIAL LIFT SAFETY (2 HOURS)
This course provides basic training on the safe operation of various types of aerial lifts such as man lifts, bucket trucks, boom lifts, articulating arm lifts, scissor lifts, and similar equipment. The course covers types of accidents involving aerial lifts, basic safe operating requirements for all types of aerial lifts, fall protection requirements, special requirements for boom type lifts and scissor lifts, and training requirements.
ARC FLASH FUNDAMENTALS (4 HOURS)
This course will include the hazards and risks of working on or near energized electrical equipment. It will also discuss the procedures for preventing an arc flash accident, and how employees can protect themselves from arc flash hazards. This course will answer questions on the direction of current safety programs and how to incorporate new requirements into policies and procedures. Topics include a review of OSHA subpart S, hazards of electricity, approach boundaries for employees, effects of arc flash/blast, selecting PPE based on incident energy, and the NFPA 70E Tables of 103.7(c).
BEHAVIOR-BASED SAFETY (2 HOURS)
This course is an introduction to Behavior-Based Safety (BBS) programs. Topics include a brief history, the principles of BBS, implementation and procedural steps, a review of BBS misconceptions, factors that shape human nature, continual safety improvement, training observers/coaches, and implementing safety observation procedures. Upon completion, participants will have an understanding of the BBS concept that encourages personal responsibility for safety from everyone in an organization, be able to identify the rewards of safe behavior, and avoid the pitfalls of affixing blame for unsafe behavior.
BLOODBORNE PATHOGENS IN INDUSTRY (2 HOURS)
There are numerous pathogens that can be transmitted by contacting the blood or body fluids of an infected individual. This training is designed to inform workers on how to prevent exposure to bloodborne pathogens, how to react in emergency situations involving bloodborne pathogens, how to properly decontaminate a site, and what to do if a worker is exposed. This training will also cover proper labeling of potentially infectious materials and proper disposal of sharps and other potentially infectious waste.
CHAIN SAW SAFETY (2 HOURS)
This course covers many aspects of chain saw use with topics including an overview of the chain saw with nomenclature and safety features, chain maintenance, and personal protective equipment (PPE) and its use. The student will learn proper ergonomics and positioning, chain saw maintenance, and tools to aid with safe tree felling; and receive information on felling, limbing, bucking, topping, wedge use, reactive forces, snag management, spring pole management, and bucking wood off the ground.
COMPRESSED GAS SAFETY (2 HOURS)
Compressed gas is used for many purposes from welding to purging piping systems. Compressed air is also used to operate some equipment and tools. In accordance with OSHA's Hazardous Materials standard (29 CFR 1910 Subpart H), it is important to understand the hazards associated with compressed gases. This course will cover the importance of following safety rules when handling compressed gases and discuss the potential of fire and explosion hazards if not handled properly. Participants will learn proper labeling of cylinders, safe handling and storage of compressed gas cylinders, the dangers of compressed gases, and how to identify hazards to avoid injury.
COMPANY EMERGENCY RESPONSE TEAM (CERT) (24 HOURS)
This training will assist companies in the development of a trained emergency response team and prepare the team to respond during an emergency or unexpected disaster event. The Company Emergency Response Team (CERT) concept makes good sense and furthers the process of employees understanding their responsibilities in preparing for emergency and disaster situations. It also increases their ability to safely help themselves and their co-workers during an event. These groups can provide immediate assistance to victims in their area, organize spontaneous volunteers who have not had the training, and collect disaster intelligence that will assist professional responders with prioritization and allocation of resources following a disaster. Training topics include emergency and disaster preparedness, fire suppression, disaster medical operations, light search and rescue operations, disaster psychology and team organization, and a disaster simulation.
CONFINED SPACE AWARENESS (2 HOURS)
This course covers classroom instruction including hazards, monitoring, and permit systems entry and exit procedures. Regulations specific for supervisors, attendants, and entrants will be addressed. Entry equipment, ventilation equipment, retrieval systems, and monitoring equipment will be introduced to all participants.
CONFINED SPACE ENTRY AND RESCUE (4 HOURS)
This course is a combination of hands-on training and classroom instruction covering hazards, monitoring, permit systems entry and exit procedures, and non-entry rescue techniques. This training provides regulations specific for supervisors, attendants, and entrants. Entry equipment, ventilation equipment, retrieval systems, and monitoring equipment will be used by all participants.
CONFINED SPACE IN CONSTRUCTION (2 HOURS)
This course provides participants with information on the five key differences for confined space entry under the construction rule, as well as several areas where OSHA has clarified the existing requirements. Participants will learn the basic skills and knowledge about safe procedures for confined space entry and receive an overview of the permit-required confined space regulation for construction, learn to recognize hazards presented by confined spaces, and learn to prepare a permit-required confined space for safe entry.
CRANES, HOISTS, AND RIGGING (2 HOURS)
This course is designed for personnel who are involved in lifting, hoisting, and rigging operations using overhead cranes; monorails; and electric, pneumatic, hand chain, lever hoists, and various types of rigging and slings. This class addresses lifting devices and equipment safety requirements as outlined by the Occupational Safety and Health Administration. The students will not only gain competence in evaluating deficiencies and spotting safety related items, they will also learn to interpret federal regulations, national standards, and crane and hoist specifications. This course includes information about lifting devices and equipment commonly used for material handling and will focus on safe use of equipment; proper testing; and inspections, maintenance, and storage of equipment.
DEVELOPING AN EFFECTIVE SAFETY AND HEALTH PROGRAM (4 HOURS)
The keys to an effective safety and health program include an onsite safety committee and a thorough job hazard analysis. Participants will learn a step-by-step procedure for forming and managing an effective safety committee. Other topics include program development, planning and conducting meetings, job hazard analysis, accident investigation, and recordkeeping and reporting requirements. This course is designed for safety and health professionals, managers, team leaders, and others responsible for developing workplace safety and health programs.
DISASTER SITE WORKER (15 HOURS) *
This training program is for Disaster Site Workers who provide, or may provide, skilled support services (e.g. utility, demolition, debris removal, hazardous materials response, or heavy equipment operation) or site clean-up services in response to natural and manmade disasters. Specifically, it is recognized that all workers at disaster sites need to be aware of the differences between disaster sites and regular construction or demolition worksites and be able to inspect, don, and doff air-purifying respirators. Also, the program will provide awareness to management and labor that pre-incident training is essential for ensuring disaster site workers' safety and health. Workers, supervisors, and managers tasked with providing support to first responders and cleanup operations need training and access to information that is timely and relevant in order to facilitate a safe and efficient disaster response operation. Covered topics include Incident Command System/Unified Command System, safety hazards, health hazards, CBRNE, traumatic incident stress awareness, respiratory protection, other personal protective equipment, decontamination, and a final exercise.
* Pre-requisite: Completion of the 10- or 30-hour OSHA Construction or General Industry Outreach Training. OSHA's Disaster Site Worker courses do not cover in detail the safety and health hazards that occur on a daily basis on a normal worksite.
DISASTER SITE WORKER (7.5 HOURS) *
This training program is for Disaster Site Workers who provide, or may provide, skilled support services (e.g. utility, demolition, debris removal, hazardous materials response, or heavy equipment operation) or site clean-up services in response to natural and manmade disasters. Specifically, it is recognized that all workers at disaster sites need to be aware of the differences between disaster sites and regular construction or demolition worksites and be able to inspect, don, and doff air-purifying respirators. Also, the program will provide awareness to management and labor that pre-incident training is essential for ensuring disaster site workers' safety and health. Workers, supervisors, and managers tasked with providing support to first responders and cleanup operations need training and access to information that is timely and relevant in order to facilitate a safe and efficient disaster response operation. This is a shortened version of the 15-Hour Disaster Site Worker course.
* Pre-requisite: Completion of the 10- or 30-hour OSHA Construction or General Industry Outreach Training. OSHA's Disaster Site Worker courses do not cover in detail the safety and health hazards that occur on a daily basis on a normal worksite.
DOT REQUIRED HAZARDOUS MATERIALS TRAINING (8 HOURS)
This course serves as the required training and refresher for shippers and handlers of hazardous materials. Topics include using a hazardous materials table, shipping papers, and preparation of packages for shippers and handlers. Participants are encouraged to bring questions and problems for class discussion.
DRUG AND ALCOHOL AWARENESS TRAINING (2 HOURS)
The purpose of Iowa's drug testing law (Iowa Code Section 730.5, paragraph 9.h. and Administrative Code Section 640) is to enhance worker safety by creating workplaces that are free of drugs and substance abuse. One tool available to private sector employers is drug testing (inclusive of alcohol testing). A private sector employer who chooses to use this tool must attend a minimum of two hours of initial training to begin, and a minimum of one hour annual update training. This training meets the initial two-hour training requirement and includes information concerning the recognition of evidence of employee alcohol and other drug abuse, the documentation and corroboration of alcohol and drug abuse, and the referral of employees who abuse alcohol or other drugs to the employee assistance program or to the resource file maintained by the employer pursuant to paragraph "c", subparagraph (2) of the Iowa Code. This course satisfies the requirements for supervisor training.
DRUG AND ALCOHOL AWARENESS REFRESHER (1 HOUR)
The purpose of Iowa's drug testing law (Iowa Code Section 730.5, paragraph 9.h. and Administrative Code Section 640) is to enhance worker safety by creating workplaces that are free of drugs and substance abuse. One tool available to private sector employers is drug testing (inclusive of alcohol testing). A private sector employer who chooses to use this tool must attend a minimum of two hours of initial training to begin, and a minimum of one hour annual update training. This training meets the one-hour annual refresher training requirement and includes information concerning the recognition of evidence of employee alcohol and other drug abuse, the documentation and corroboration of alcohol and drug abuse, and the referral of employees who abuse alcohol or other drugs to the employee assistance program.
ELECTRICAL SAFETY WORK REQUIREMENTS (4 HOURS)
This course is an introduction to the National Electrical Code (NEC), National Fire Protection Association recommendations (NFPA), and OSHA's Electrical Standards related to employee safety. Also included are the effects of electricity on the human body and personal protective equipment. This course is designed to enhance safety awareness for anyone who works with or around electrical equipment.
ESSENTIALS OF OSHA COMPLIANCE (7 HOURS)
Having a safe workplace environment is more than just good business practice—it's the law. This course offers the cost-effective solutions needed to keep people safe in the workplace. Students will quickly develop an understanding of employer and employee rights and responsibilities when it comes to ergonomic issues, toxic chemicals, hazardous materials, on-the-job accidents, employee threats, dangerous equipment, bloodborne pathogens, and much more. Other topics covered include a comprehensive update on the very latest in OSHA's ever-changing requirements, innovative ways used by other organizations to successfully meet these stringent standards, basics of OSHA recordkeeping, the top 10 most common OSHA violations, and tips for using proactive safety audit tools to prevent accidents.
FIRE EXTINGUISHER TRAINING (4 HOURS)
Since fire is one of the most common hazards in the workplace, it is important for your employees to know how to properly use a fire extinguisher if a fire should break out. OSHA requires annual fire extinguisher training: OSHA 29 CFR 1910.157(g) "Where the employer has provided portable fire extinguishers for employee use in the workplace, the employer shall also provide an educational program to familiarize employees with the general principles of fire extinguisher use and the hazards involved with incipient-stage firefighting." This program teaches your employees how to calmly and effectively deal with fires and correctly use a fire extinguisher. Trainees are instructed on the classes of fire, the types and applications of fire extinguishers, the fire tetrahedron, fire extinguisher operation, and inspection procedures.
FORKLIFT SAFETY (2 HOURS)
This course will cover mechanics, inspection, and maintenance of forklifts; ANSI driving procedures; special operating rules; stacking and tiering; and refueling procedures. The course meets training requirements for OSHA 29 CFR 1910.178. Driving is not included.
FORKLIFT SAFETY SUPERVISOR (1 HOUR) *
In this one-hour class, the supervisor will learn the training requirements pertaining to various types of Powered Industrial Trucks, requirements when there is an employee incident or accident, and how to conduct driving skill audits.
* Prerequisite: Forklift Safety or Forklift Operator
FORKLIFT OPERATOR TRAINING (4 HOURS)
This course is designed to meet the training requirements for OSHA standard 29 CFR 1910.178. Training topics include mechanics, inspection, and maintenance of forklifts; ANSI driving procedures; lift operation; and special operating rules. This course includes a driving module that allows participants to operate a forklift.
HAZARDOUS WASTE OPERATIONS AND EMERGENCY RESPONSE (HAZWOPER) (40 HOURS)
OSHA regulations under 29 CFR 1910.120 requires 40 hours of safety training for hazardous wastesite workers and supervisors involved in activities that expose or potentially expose them to hazardous substances and health hazards above permissible levels. This hands-on course covers all regulations.
HAZARDOUS WASTE OPERATIONS AND EMERGENCY RESPONSE (HAZWOPER) REFRESHER (8 HOURS)
This course is the annual refresher to the 40-Hour Hazardous Waste Operations and Emergency Response course (29 CFR 1910.120). It fulfills the requirement for both workers and supervisors.
INCIDENT COMMAND SYSTEM (ICS) BASIC (8 HOURS)
The Incident Command System (ICS) is recognized as an effective system for managing emergencies. As ICS gains wider use, there is a need to provide training for those who are not first responders who may be called upon to function in an ICS environment. This Basic ICS course will begin to meet that need. The course includes a large number of scenarios, examples, and opportunities for students to apply what they have learned.
INDUSTRIAL CHEMICAL SPILL RESPONSE—TECHNICIAN LEVEL (24 HOURS)
This course provides training for industrial hazmat and spill response teams, and industrial emergency response personnel as outlined in OSHA 29 CFR 1910.120(q). Hands-on exercises in full protective equipment are conducted.
INDUSTRIAL CHEMICAL SPILL RESPONSE REFRESHER (8 HOURS)
This course is the annual refresher to the Industrial Chemical Spill Response course. The session provides training for industrial hazardous materials and spill response teams, and industrial emergency response personnel as outlined in OSHA 29 CFR 1910.120(q). Hands-on exercises in full protective equipment are conducted. Fulfills the requirement for both technicians and operations level personnel.
INDUSTRIAL CHEMICAL SPILL RESPONSE—OPERATIONS LEVEL (8 HOURS)
The course provides participants the knowledge and skills necessary to ensure the safety of response personnel when taking action to contain and control releases of hazardous materials as well as response to disaster events that have impacted the workplace and community. This course is intended for awareness and operations level responders. This training will aid employers in compliance with state and federal regulations applicable to spill and disaster response cleanup.
INTRODUCTION TO OSHA (4 HOURS)
This course is for people with little or no knowledge of OSHA regulations who need this information because of their job responsibilities. Participants will be led step-by-step through the Code of Federal Regulations (29 CFR 1910) Safety and Health Standards for the General Industry. An explanation of the main standards and their application will be given.
MACHINE GUARDING SAFETY (2 HOURS)
Machine guarding is one of the most violated OSHA standards. This course emphasizes the consequences of removing or disabling guards; guard classifications and how they work including enclosing, interlocking, and disabling guards; and an overview of lockout/tagout requirements.
MATERIAL HANDLING AND BACK SAFETY (2 HOURS)
There are thousands of material handling accidents every year that occur both on and off the job. Accidents range from small splinters, cuts, and scrapes to crushed fingers, hands, back pain, and even death. This training session will cover proper material handling techniques and equipment as well as back safety. Topics include planning the job, potential hazards, proper lifting techniques, handtrucks and carts, powered equipment, types and causes of back injuries, injury prevention, and safety practices.
OSHA 10-HOUR CONSTRUCTION INDUSTRY OUTREACH TRAINING (10 HOURS)
This course will cover construction safety and health principles and OSHA policies, procedures, and construction industry standards. Special emphasis is placed on the most hazardous areas using OSHA standards as a guide. This course is taught by an OSHA-authorized instructor. Participants who successfully complete the course will receive a card from OSHA verifying their completion of the course.
OSHA 30-HOUR CONSTRUCTION INDUSTRY OUTREACH TRAINING (30 HOURS)
This four-day course is an in-depth presentation of the OSHA construction regulations and their implementation at job sites. Topics include OSHA standards; recordkeeping; safety, health and environmental controls; fire prevention; personal protective equipment; hand and power tools; scaffolding; and excavations. This course is taught by an OSHA-authorized instructor. Participants who successfully complete the course will receive a card from OSHA verifying their completion of the course.
OSHA 10-HOUR GENERAL INDUSTRY OUTREACH TRAINING (10 HOURS)
Participants will learn how nine major provisions of the Occupational Safety and Health Act (OSHA) can be implemented in the workplace. Topics include common violations, inspections, citations and penalties, walking and working surfaces, means of egress and fire protection, hazardous materials, material handling, electrical safety, and machine guarding. This course is taught by an OSHA-authorized instructor. Participants who successfully complete the course will receive a card from OSHA verifying completion of the course.
OSHA 30-HOUR GENERAL INDUSTRY OUTREACH TRAINING (30 HOURS)
This course is a more in-depth version of the OSHA 10-Hour General Industry Outreach Training course. Participants will learn how the provisions of the Occupational Safety and Health Act (OSHA) can be implemented in the workplace. Topics include common violations, inspections, citations and penalties, walking and working surfaces, means of egress and fire protection, hazardous materials, material handling, electrical safety, and machine guarding. Participants will learn to locate and read standards and understand how to identify specific safety and health issues. This course will be taught by an OSHA-authorized instructor. Participants who successfully complete the course will receive a card from OSHA verifying their completion of the course.
OSHA CONTROL OF HAZARDOUS ENERGY REGULATIONS: LOCKOUT/TAGOUT (2 HOURS)
OSHA's Control of Hazardous Energy (Lockout/Tagout) Standard 29 CFR 1910.147 requires employers to establish a program for energy control procedures. Topics include requirements of the Control of Hazardous Energy standard, physical locks and tags, safe lockout procedures, and training requirements. Assistance with developing a written Hazardous Energy Control Plan is given.
OSHA FALL PROTECTION (2 HOURS)
Topics will include OSHA requirements under 29 CFR 1926 Subpart M, housekeeping, floor and wall openings, stairways and stairway railings, ladders and scaffolds, fall arrest systems and limitations of safety equipment, controlled access zones, and fall protection plans.
OSHA HAZARD COMMUNICATION STANDARD/GHS (3 HOURS)
OSHA's Hazard Communication Standard 29 CFR 1910.1200 requires employers to develop a Written Hazard Communication Program for their employees and to inform and train them on the chemical hazards in the workplace. This course provides an overview of the standard, new GHS label elements and SDS format conforming to the United Nations Globally Harmonized System of Classification, Safety Data Sheets (SDS) collection and retention, in-house labeling, placarding systems, proper storage procedures, employee training, and documentation.
OSHA RECORDKEEPING REQUIREMENTS (3 HOURS)
OSHA regulations require all employers to document employee training and to keep records of employee injuries and illnesses. A new final rule for recordkeeping requires some industries to submit electronic filings by July 1, 2017. Beginning in 2019, electronic filing must be completed by March 1. The new Electronic Filing rule will be covered in this course as well as the revised standard for Occupational Injury & Illness documentation, Safety Data Sheets, training documentation, and OSHA posters and other required postings. Record location, retention, and maintenance will also be covered. Participants will receive and learn how to use a self-audit checklist. This class is for human resource managers, safety managers, and those responsible for OSHA compliance.
PERSONAL PROTECTIVE EQUIPMENT (3 HOURS)
Selection and use of Personal Protective Equipment (PPE) is an important aspect of job safety. Topics include hazard assessment, types of protection such as safety glasses and respirators, training requirements, and PPE written programs. OSHA's recently adopted Fall Protection Standard is also discussed.
PLANNING FOR WORKPLACE EMERGENCIES (2 HOURS)
Workplace emergencies can happen at any time and we should prepare for them. It is hard to think clearly during an emergency and it is essential to plan your response. This training module will provide you with a basic understanding of managing workplace emergencies and establishing an incident management system to effectively and safely respond to emergency and disaster situations.
PRINCIPLES OF ERGONOMICS (4 HOURS)
This course covers the use of ergonomic principles to prevent musculoskeletal disorders. Topics include physiology; anthropometry; video display terminals; and risk factors such as vibration, temperature, material handling, repetition, and lifting. Job hazard analysis and design of work stations and equipment will be key features of this program. Employer responsibility under General Duty 5(a)(1) or the proposed Ergonomic Standard will be discussed.
RCRA AWARENESS TRAINING (3 HOURS)
This RCRA compliance course is designed for large and small quantity generators and may satisfy both initial and annual refresher training requirements as specified in 40 CFR 265.16. The Resource Conservation and Recovery Act (RCRA) requires that facility personnel be trained to "perform their duties in a way that ensures the facility's compliance" with hazardous waste regulations. This course includes a regulatory overview, how to identify RCRA solid wastes, managing hazardous waste containers, waste storage requirements, manifest preparation and recordkeeping, and worker protection.
RESPIRATORY PROTECTION PLUS FIT TESTING (2 HOURS CLASSROOM PLUS FIT TESTING)
This course is designed to meet the training requirements of 29 CFR 1910.134 Respiratory Protection. Topics include training employees in the proper use and wear of respirators; respirator use limitations; selection of respirators for use in the workplace; medical evaluations of employees required to use respirators; fit testing procedures for tight-fitting respirators; and maintaining respiratory equipment that includes cleaning and disinfecting, storing, inspecting, repairing, and discarding. Quantitative and/or qualitative fit testing will be conducted at the conclusion of the training session. Medical approval for respirator use is required.
RESPIRATORY PROTECTION WITH NO FIT TESTING (2 HOURS)
This course is designed to meet the training requirements of 29 CFR 1910.134 Respiratory Protection. Topics include training employees in the proper use and wear of respirators; respirator use limitations; selection of respirators for use in the workplace; medical evaluations of employees required to use respirators; fit testing procedures for tight-fitting respirators; and maintaining respiratory equipment that includes cleaning and disinfecting, storing, inspecting, repairing, and discarding. No fit testing will be conducted.
SCAFFOLD USER TRAINING (2 HOURS)
1926.454(a) "The employer shall have each employee who performs work while on a scaffold trained by a person qualified in the subject matter to recognize the hazards associated with the type of scaffold being used and to understand the procedures to control or minimize those hazards." This course is designed to train the scaffold user in recognition of hazards associated with the type of scaffold being used, procedures to control or minimize hazards, electrical hazards, fall hazards and falling object hazards, as well as the proper use of the scaffold and handling materials on scaffolds.
SCAFFOLD BUILDER TRAINING (6 HOURS)
1926.32(f) "The competent person must have the ability to recognize hazards associated with the activity. The competent person must be thoroughly trained in safe procedures, OSHA regulations, and other safety practices associated with the activity." This course is designed to train people who use, erect, and alter scaffolds on a daily basis. This class will bring the user's level of knowledge up to that of a competent person. This course will cover types of access scaffolds, standards and regulations, foundation requirements, platforms and platform materials, scaffold erection procedures, safety procedures during erection, tools, and personal protective equipment. Available as contract class only.
TRENCHING AND EXCAVATION (8 HOURS)
This course has been designed specifically for those involved in excavation, trenching, and related operations. OSHA requires that a competent person oversee these job sites, as they are some of the most hazardous of all construction operations. This 8-hour course instructs the student in the identification of hazards, soils and analysis, use of protective systems, and regulatory requirements. Training topics include pre-evacuation procedures, trenching and shoring methods, trench safety (weather, soil changes, vibration, spoil bank location, etc.), equipment ventilation, entry/exit procedures, monitoring, and communications.
WALKING AND WORKING SURFACES (2 HOURS)
Slips, trips, and falls are the top contributor to injuries in general industry. These incidents are responsible for 15 percent of all accidental deaths (second only to automobile accidents). Topics in this course will include OSHA requirements under 29 CFR 1910 Subpart D, housekeeping, floor and wall openings, stairways and stairway railings, ladders and scaffolds, controlled access zones, and an overview of fall arrest systems and the limitations of this equipment.
WHEN OSHA COMES CALLING (2 HOURS)
When the OSHA inspector arrives, an employer has certain rights and responsibilities. Learn what you as an employer can do to be prepared for an inspection, what the inspection involves, how to respond to questions, what records need to be readily available, what the most common citations are and how they are connected, and what you can do if OSHA issues a citation.
WORKPLACE VIOLENCE AWARENESS (2 HOURS)
This course is an overview of the behaviors, situations, and possible solutions relating to violence in the workplace. Participants will receive information on program development, risk assessment, hazard recognition, incident prevention, recordkeeping, and program evaluation. This course can be tailored to the retail, service, and transportation industries.